After having been employed for twenty years in Mexico City, Mónica moved to
Cancún to start her own business.
She has the urgent question what she should do to cause her business making
profit again. After having been successful at first, she is almost out of work and
money now. The way she is talking creates for me the image of her, kicking her
company fiercely to go forward. She is angry with it.
Basically, she is wishing reality to be different from how it is now. She makes an
excluding movement towards her company. Which I can understand.
At the same time, I am strongly convinced that her problem is a solution that
wants to be included. A solution, what for? That is what we explore.
My first question is about how long the business exists. ‘Two years.’
A fairly new phenomenon, that makes me ask: ‘What was your deepest desire,
your dearest wish, when you started the company?’ It turns out that she wanted
to free herself from being employed and move back to where her family lives.
She is happy and satisfied that this action had been very successful: having her
own business now in Cancún.
My reaction: ‘Could it be possible that your company has delivered what it was
meant for? That it has done its job, so to say?’
Mónica is not impressed with my contribution and persists that she needs to earn
money. ‘Of course,’ and I ask her if I may outline a possible way for her. She
allows me to do so.
‘Your company has done what you asked it to do: take me out of the situation I
am in. By doing that, it seems to have reached its destiny. You may need to
think about how you can earn money not with, but after this company.’ She is
nodding and after a while she says: ‘Yes, that could make sense. But how do I do
‘The basic movement is that you feel gratitude for where your company has
taken you so far. Whatever you may create next, in this or a new company, it
will be built upon this first one. If you want to make a next step, feel and think
about how ‘the old’ still can be seen and honoured as the foundation for ‘the
From the system’s theory we know that systems have basic needs, to be fulfilled
in order to allow them to flourish. One of these needs is that an organisation
‘wants’ to reach its destiny. Once it was founded for a very good reason. And,
just as human life, one day it is over. The system has done what it was meant to
do. And therefor it deserves respect and gratitude. Then, being the business
owner, you can move on.
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